Privacy Policy & Rules Regulations

Privacy Policy

Protecting your personal information

Your privacy is important to us. It is IsoFly Victoria's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

What personal information do we collect from the people that visit our website? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • We will only retain personal information for as long as necessary for the fulfilment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. IsoFly Victoria's may change this privacy policy from time to time at IsoFly Victoria's sole discretion.

We do not automatically gather any personal information from you, such as your name, phone number, email, or address. This information is only obtained if you supply it voluntarily, usually through contacting us via email or registering in a secure portion of the site (contact forms). By choosing to provide us with your Personal Information, you are consenting to its use in accordance with the principles outlined in this Privacy Policy and as outlined at the time you are asked to provide any Personal Information.

This site has reasonable security measures in place to protect against the loss, misuse and interception by third parties. IsoFly Victoria assumes no liability for interception, alteration or misuse of information transmitted over the Internet. Only employees who need the information to perform a specific job have access to personal information. Email transmission and messages sent via the internet can be accessed by other Internet users. If you want to keep certain information confidential you may contact us by telephone, in person, or via mail.

We Monitor Website Traffic and How we use non-personal information

Like most web servers on the Internet, this website’ servers maintain access logs that record web browser activity. These logs associate an Internet Protocol (IP) address with each request for content from the servers. When you visit this web site, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the web site. This information includes:

  • the page from which you arrived,

  • the date and time of your page request,

  • the IP address your computer is using to receive information,

  • the type and version of your browser, and

  • the name and size of the file you request.

This information is collected in order to help make our site more useful to visitors, to learn about the number of visitors to our site, and to learn about the types of technology our visitors use. We do not track information about individuals and their visit.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Unsubscribe From Electronic Communications

Subscribers to our e-newsletters can withdraw their consent to receive electronic communications at any time by clicking the unsubscribe link at the bottom of the email, or by notifying Sarahallen848@gmail.com

What about spam? You will not receive marketing e-mail from IsoFly Victoria unless you have consented to receive it. From time to time we may use e-mail as a way to keep in touch with our existing customers and other interested individuals. However, we do not send ‘spam’ (unsolicited marketing e-mail). If you agree to receive e-mail communications from us, every e-mail message we send you will include an e-mail address to which you can respond. If at any time you decide you do not want to receive marketing e-mail from us, simply let us know and we will remove your name and e-mail address from our marketing lists. We will do the same with your mailing address and telephone number on request.

For questions or comments regarding this public website privacy statement please contact us by email: Sarahallen848@gmail.com


Fees are subject to change at anytime prior to a booking.

Booking Policy:

Cancellations must be made 5 business days before your charter. Please note that charters made within 24 hours may be canceled or modified at least 4 hours prior to the appointment time in order to avoid a charge of 50% of the service amount.


ISOFLY GIFT CARD AGREEMENT


Gift Cards: Treat this card as cash. It will not be replaced if lost or stolen. This card is redeemable for merchandise only. Redeemable at Isofly Victoria locations nationwide. Valid two years from the date of purchase.

  1. Redeemable at Isofly Victoria for goods and services not exceeding the remaining credit balance on this card. Treat this card as cash; if it is lost, it will not be replaced. Valid for one (1) year from the date of issue. For gift card balance, terms and expiration date, present this card atIsofly Victoria. This card is the property of the issuer.

  2. Your use of this gift card constitutes acceptance of these terms:
    This gift card may be applied toward any purchase made at any
    Isofly Victoria location. This gift card is not exchangeable for cash or replaced if lost or stolen. After 2 years of non-use, a $2.00 per month fee will be charged.

  1. This card is good at all Isofly Victoria locations displaying the Isofly Victoria symbol. Treat this card as cash; if it is lost, it will not be replaced. This card is subject to the terms of the ISOFLY GIFT CARD AGREEMENT agreement. This Gift Card may be applied to the cost of any item in our restaurants or stores. For a list of participating ISOFLY GIFT CARD AGREEMENT locations, please visit our website Isoflyvictoria.com.